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Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy Statement ("the Privacy Policy Statement") governs the manner of the SUGARHOUSE928 website ("www.sugarhouse928.com.my ").This privacy policy applies to the Site and all products and services offered by SUGARHOUSE928.


Disclosure of information

SUGARHOUSE928 is committed to protecting your privacy at all times. We use the information we collect about you to process orders and to provide a more personalized shopping experience. But sugarhouse928.com.my will not disclose to any individuals your name, address, email address or telephone number to third party without your prior consent except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings.


Personal identification information

When you create a SUGARHOUSE928 account the personal information we collect may include yours:

  • Name
  • Email Address
  • Telephone Number
  • Address

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from SUGARHOUSE928
  • To process your orders and to provide you with the services and information offered through our website and which you request
  • To provide you with relevant product information
  • To update you on the delivery of the product and for customer support purposes

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).


How we use collected information
SUGARHOUSE928 collects and uses Users personal information for the following purposes:

  • To improve customer service
    • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To improve our Site
    • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.


Security of Your Personal Information

  • The sugarhouse928.com.my is committed to using its best endeavors to maintain high computer security standards and procedures in order to ensure that all transactions performed by the Customer are secure and confidential at all times.


  • To this end, the sugarhouse928.com.my has in place the required control systems to ensure security and confidentiality of the Customer's information at all times. These security standards and procedures shall be maintained notwithstanding that the supplier-customer relationship may have been terminated or otherwise ended.


  • When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.


  • Nevertheless the sugarhouse928.com.my hereby expressly advises the Customer that the sugarhouse928.com.my does not have control over the computer, computer software, systems and other incidentals used by the Customer to access the sugarhouse928.com.my Services on this website and further that transmission over the Internet cannot be guaranteed, warranted or represented to be absolutely secure.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms & conditions (http://www.sugarhouse928.com.my/terms-condition). If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to the Privacy Policy

SUGARHOUSE928 has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


51A-Jalan Dedap 13,
Taman Johor Jaya,
81100, Johor Bahru, Johor,